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  • Other options
    If you don’t agree with the automatic reschedule or if there is no available automatic reschedule and you don’t want to proceed with a Credit Voucher request: you can request a Refund online through our website here. you can request a Refund through our call center. Please note that we...

  • BP
    BP

  • Terms & Conditions
    1. Any passenger that has an active booking reference (PNR) for a ticket that has been purchased from an AEGEAN and/or Olympic Air point of sales (aegeanair.com, olympicair.com, call center, airport) or through a travel agency (online, offline) is eligible to purchase a PCR diagnostic test throug...

  • Whistleblowing
    What is it? Through this whistleblowing channel, suspicion of crime, violation or other misconducts may be reported confidentially. Why is it needed? The Whistleblowing Channel is a tool for maintaining ethical principles and trust. We require our entire organization and our employees to comply...

  • Terms & Conditions of Refund
    Passengers, with tickets to/from Israel, potentially eligible for airport taxes refund must submit an electronic request, within 102 days from 18/04/2024. The refund request will be in regards to airline tickets purchased for regular flights with AEGEAN commencing 19/12/2011 up until 20/03/2024 a...

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