AEGEAN enhances health and safety measures for the restart of air travel

Monday, 25-05-2020

Following the new travel protocols and hygiene procedures for air transport recently announced, AEGEAN is enhancing its health and safety measures in all domestic and international flights. 

Having as absolute priority the health and safety of passengers and employees and in close cooperation with the authorities, the procedures in place for boarding, aircraft access, and inflight service have already been modified. As well as the protocols for cleaning and disinfecting of aircraft. The use of a face mask has become obligatory for both passengers and crew, and from now on, only one (1) item is permitted in the cabin of the aircraft, either a personal item (women's/men's handbag or thin laptop case) or a carry on up to 8kg. Furthermore, 3 rows of seats will be kept vacant in case there is a need to isolate a passenger with potential symptoms. 

To avoid queuing or any other unnecessary contact, as per the relevant health protocols, special dividers have already been placed in ticket offices and check in counters and passengers are strongly encouraged to take advantage of all electronic and contactless services, before and during their flight. During boarding, a “touch-free-policy” is applied, thus passengers are asked to contactless indicate their travel documents and self-scan their boarding pass. 

AEGEAN, has already amplified standard aircraft cleaning procedures in between all its flights, in all stations in Greece and abroad, both during the day and after the completion of flights at night. In average, the cleaning effort is now doubled. The air recycling system on board aircraft is equipped with HEPA (High Efficiency Particulate Arrestors) filters, capturing more than 99% of even microscopic bacteria and viruses, and cabin air is being renewed following the highest standards. 

The new processes, along with the application of personal hygiene practices by all, are considered necessary to safeguard the health and safety of both passengers and crew, to progressively restore air transport services and also to maintain the positive results, Greece has achieved for the control of the COVID-19 outbreak.

Learn more at our dedicated section “Together, with Care” at www.aegeanair.com and www.olympicair.com or watch the relevant video.




About AEGEAN

ΑEGEAN and its subsidiary Olympic Air carried 15 million passengers in 2019. Before the COVID-19 outbreak, the 2020 itinerary covered a network of 155 destinations, 31 domestic and 124 international in 44 countries. 

Throughout the entire period following the unprecented circumstances of the COVID-19 pandemic, AEGEAN maintained a limited frequency flight service to all domestic network, aiming to facilitate minimum essential connectivity for the islands’ needs and a small number of weekly flights from Athens to Brussels, in order to maintain the country's connectivity with the EU’s administrative centre. It also operated, in cooperation with the relevant authorities, numerus humanitarian cargo flights for the transport of medical and pharmaceutical supplies from China to Greece and Cyprus, alongside repatriation flights from various international destinations. 

By the end of the year, flights will be carried out with 65 aircraft, including the first 6 Airbus A320/321neo aircraft, expected in the first half, making the fleet one of the youngest in Europe. AEGEAN is a member of STAR ALLIANCE, the largest global airline alliance. 

The Company has been honored, for the ninth consecutive year and tenth time in the last 11 years, with the Skytrax World Airline award, as the best European regional airline in 2019.